Brief Job Overview:

We're seeking a skilled communicator with exceptional interpersonal abilities, with an eye for detail. If you excel in computer navigation, record-keeping, and creating a pleasant workspace, we want you! Bring your passion for customer service and detailed organization to drive success in a collaborative environment. Apply now to be a key player in our growing team!
As a key player, you'll orchestrate inspections, provide exceptional customer service, and use multiple cloud services to maintain organization in our pre-construction and post-construction aspects of our business.

Company Description:
​
True Gorge Stoves & Spas has been in business since 2011, and has an incredible reputation for quality service and installation, and excellent benefits for employees. We are a family owned company that offers a team atmosphere, very competitive pay, and encourages individual growth. We focus on excellent customer service, attention to details,  and a high level of integrity in our workmanship.

Company Describes Its Culture as:

Detail-oriented -- quality and precision-focused
People-oriented -- supportive and fairness-focused
Team-oriented -- cooperative and collaborative

Job Type:
Full-time

Benefits:
  • Medical Insurance
  • Paid time off
  • Matching Retirement Program
  • Competitive pay
  • Work year round.
  • TGSS shirt, sweatshirt, hat apparel.
  • Job Training

Salary:
$35,000 - $50,000 + per year. DOE. 

Schedule:
  • 8 hour day shift
  • Monday to Friday
  • Pay Period: bi-weekly

Responsibilities
  • Engage with customers, understand their needs, and provide product recommendations.
  • Maintain a tidy and inviting store appearance to enhance the shopping experience.
  • Process transactions accurately and efficiently using the point-of-sale system.
  • Stay informed about product features, promotions, and company policies.
  • Build lasting customer relationships to encourage repeat business.
  • Collaborate with team members to achieve overall store goals.
  • Handle customer inquiries, concerns, and returns with professionalism.
  • Contribute to a positive and energetic work environment.
  • Enter in bills and expenses using Quickbooks.
  • Apply for permits and schedule inspections across multiple counties & cities.
  • Stay in touch with clients after the job is completed and work with them to schedule inspections for a time that works best for them.
  • Use Synchrony to assist clients in applying for financing.
  • Keep pricing current on product

Requirements
  • Proven experience in retail sales or a customer service role.
  • Excellent communication and interpersonal skills.
  • Experience working with computers.
  • Basic math skills for accurate transaction processing.
  • Knowledge of products and the ability to convey information to customers.
  • Positive attitude and a passion for delivering outstanding customer service.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Strong team player with the ability to collaborate effectively.
  • Must be physically able to lift the occasional heavy objects (50lbs. and up)
  • Familiarity with point-of-sale systems is a plus.


Experience:
  • Computer Skills (Required)
  • Education: High school or equivalent (Required)
  • Experience in Sales
  • ​Customer relations
  • Having forklift driving skills is a plus.
  • Having construction experience is a plus.
  • Having HVAC experience is a plus.

Must haves:
  • Valid Driver’s License. 
  • Cell Phone
  • Must be drug free. 
  • Must have a safe and incident free driving record in the last three years.
  • Must be English literate.
  • Must be well organized with clean work habits.
  • Must have good references and contacts from previous or current job.
  • Must be punctual and reliable.

Hiring Process:

Please submit your resume to: [email protected]
A 5 minute personality evaluation may be required.
Multiple interviews may take place.
Once hired, there will be a 60 day trial period.