What is a Pro-Rated Warranty?
Many hot tubs sold at these traveling Expos, and Wholesale places have Pro-Rated Warranties. A Pro-Rated Warranty is not a 100% percent replacement warranty. A Pro-Rated Warranty puts more responsibility on your lap every day that goes by. Meaning, if your pump goes out 5 months after purchasing the tub, you will have to pay a portion of the new pump. If the pump goes out 8 months after purchasing, you will pay even more for a new pump. A Pro-Rated Warranty is not something manufacturers are proud of. So they do not openly tell the consumers about it. All they say is, "Yep, there is warranty"
Are all Hot Tubs Equal?
Not at all. Like most things, you get what you pay for. If you're looking at two different tubs that look close to the same, but there is a $3,000 difference in price, then there are definitely some things that are not equal.
How does buying local help me?
Here are a couple reasons why we believe buying local can help you:
1. Stoves & hot tubs require servicing down the road. To have someone come from the city, will typically cost more than having us service it. Scheduling someone from the city can be more difficult also, which is no fun for you, if your unit stops working in the middle of the season.
2. What's nice about our store front, is that you can stop by and talk to someone face to face.
We as a company, love to support the local Fish Food Bank, Booster Clubs, 4-H, Tee Ball, High School Baseball, The Dance Academy, etc. From the bottom of our hearts, Thank You for supporting us! Because of you, we are able to re-invest so much more back to the hungry and children of our hometown.
How does your fireplace shop have the highest ratings in Oregon?
It's true! We have the highest Google ratings in all of Oregon. We are #2 in Washington and Idaho and #3 in California. Our philosophy is People over Product. We believe our product sells itself, so we focus most of our attention on providing excellent customer service for our clients. Many of our clients have purchased multiple times over the years because of the relationship we built with them during the first sale.
Do you install stoves and supply the venting?
Yes! We offer installations for most applications. Some installations we are unable to do, but try to have recommendations for you if that is the case.
Are you licensed, bonded, and insured?
Yes we are!
We have spent 21 years in the industry, and we are one of the most experienced installers in the Columbia Gorge. We have installed over 5,000 stoves/fireplaces/inserts and 70,000 feet of gas line!
Do you sell wood, gas, and pellet units?
We are an Authorized Dealer for Jotul, Hearthstone, Regency, Valor,Stuv, Rais, Supreme and Morso fireplaces. All of these manufactures produce eco-friendly stoves. We carry contemporary and traditional fireplaces. We have wood, gas, and pellet stoves, inserts, and fireplaces.
Do you sell and service Hot Tubs?
Yes we do! We carry Clearwater hot tubs, giving you a wide selection of sizes and costs. Give us a call or stop by the showroom if you have any spa questions regarding new, or servicing your existing Clearwater spa.
I currently do not have gas coming to our house. Can you help me get that?
Yes. We can help walk you through the process of connecting with NW Natural or one of the propane companies in the area.
Do you have a showroom where I can see your product?
Our 2,000 sqf. showroom is located at 1414 12th st. Hood River, OR 97031. We have nearly 50 stoves & fireplaces on display, and many hot tubs, chemicals, and filters. Come on in!
Many hot tubs sold at these traveling Expos, and Wholesale places have Pro-Rated Warranties. A Pro-Rated Warranty is not a 100% percent replacement warranty. A Pro-Rated Warranty puts more responsibility on your lap every day that goes by. Meaning, if your pump goes out 5 months after purchasing the tub, you will have to pay a portion of the new pump. If the pump goes out 8 months after purchasing, you will pay even more for a new pump. A Pro-Rated Warranty is not something manufacturers are proud of. So they do not openly tell the consumers about it. All they say is, "Yep, there is warranty"
Are all Hot Tubs Equal?
Not at all. Like most things, you get what you pay for. If you're looking at two different tubs that look close to the same, but there is a $3,000 difference in price, then there are definitely some things that are not equal.
How does buying local help me?
Here are a couple reasons why we believe buying local can help you:
1. Stoves & hot tubs require servicing down the road. To have someone come from the city, will typically cost more than having us service it. Scheduling someone from the city can be more difficult also, which is no fun for you, if your unit stops working in the middle of the season.
2. What's nice about our store front, is that you can stop by and talk to someone face to face.
We as a company, love to support the local Fish Food Bank, Booster Clubs, 4-H, Tee Ball, High School Baseball, The Dance Academy, etc. From the bottom of our hearts, Thank You for supporting us! Because of you, we are able to re-invest so much more back to the hungry and children of our hometown.
How does your fireplace shop have the highest ratings in Oregon?
It's true! We have the highest Google ratings in all of Oregon. We are #2 in Washington and Idaho and #3 in California. Our philosophy is People over Product. We believe our product sells itself, so we focus most of our attention on providing excellent customer service for our clients. Many of our clients have purchased multiple times over the years because of the relationship we built with them during the first sale.
Do you install stoves and supply the venting?
Yes! We offer installations for most applications. Some installations we are unable to do, but try to have recommendations for you if that is the case.
Are you licensed, bonded, and insured?
Yes we are!
We have spent 21 years in the industry, and we are one of the most experienced installers in the Columbia Gorge. We have installed over 5,000 stoves/fireplaces/inserts and 70,000 feet of gas line!
Do you sell wood, gas, and pellet units?
We are an Authorized Dealer for Jotul, Hearthstone, Regency, Valor,Stuv, Rais, Supreme and Morso fireplaces. All of these manufactures produce eco-friendly stoves. We carry contemporary and traditional fireplaces. We have wood, gas, and pellet stoves, inserts, and fireplaces.
Do you sell and service Hot Tubs?
Yes we do! We carry Clearwater hot tubs, giving you a wide selection of sizes and costs. Give us a call or stop by the showroom if you have any spa questions regarding new, or servicing your existing Clearwater spa.
I currently do not have gas coming to our house. Can you help me get that?
Yes. We can help walk you through the process of connecting with NW Natural or one of the propane companies in the area.
Do you have a showroom where I can see your product?
Our 2,000 sqf. showroom is located at 1414 12th st. Hood River, OR 97031. We have nearly 50 stoves & fireplaces on display, and many hot tubs, chemicals, and filters. Come on in!