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True Gorge Stoves & Spas *  Hot Tub & Fireplace Professionals of the Columbia Gorge
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  • Home
  • Shop
  • Estimate
    • Hot Tub
    • Fireplace
    • Insert
    • Free Standing Stove
    • Mini-split Heat Pump
  • Products
    • Stoves
    • Spas >
      • Swim Spas
      • All Tubs
      • Clearwater Spas
      • Arctic Spas
    • Ductless MiniSplit
    • Spa Filters
    • Fire Pits
    • Clearance
    • Grilling
  • Services
    • Mini-split Repair
    • Hot Tub Repair
    • Stove Repair
    • Installations
    • Chimney Cleanings
    • Water Testing
    • Rebates
  • About
    • Contact
    • FAQ's
    • Reviews
    • Photos

Mini-split repair form

  ***NOTICE*** WE ONLY REPAIR MINI-SPLIT UNITS THAT WE HAVE INSTALLED

 Thank you for contacting us for your mini-split repair.  

  Please fill out the short form below.  Answering the questions helps us serve you better. 
​
​Other ways to contact our service department:
  1. Phone: 541-716-0198
  2. Email: [email protected]
 
  Thank you for your patience and help. 
​


    Mini-split Repair Form

    A lot of gas units have remote control thermostats that operate off battery power. Batteries down under the unit typically get overlooked and tend to fix most issues. Please replace all batteries before submitting a Service Request.

    For units that have been installed for some time, and you now have smoke issues, we recommend that you have the chimney cleaned prior to submitting a Service Request to us.

    Sometimes the serial number can't be found on the unit. We do ask that due diligence is done to find the serial number as it typically helps speed up the repair process. The Serial Number is usually on a sticker on the outdoor unit on the right side.
    Address is needed if we are performing labor, delivery, or shipping, sales tax, etc. All addresses are kept in house

    Photos say a thousand words and we put heavy emphasis on getting them. *see below for more specific photo needs* 


    For Minisplits: Provide interior and exterior photos

    Max file size: 20MB
    Photos say a thousand words and can help accurately quoting a price for you.
    Max file size: 20MB
    Max file size: 20MB

    Thank you for your time and we appreciate the opportunity to serve you. 
    ​

Submit

Give us a call for your new Fireplace, Mini-Split, and/or Hot Tub


Hours

M-F: 9am - 5:30pm
​Sat: By Appointment only.

Telephone

541-387-2526

Address

1414 12th St
​Hood River, OR 97031

Email

[email protected]
[email protected]