This is what our community is saying about True Gorge Stoves & Spas:
"Chris patiently walked us through our hot tub purchase, helping us pick the tub that worked best for us. The tub arrived right on schedule and the installation was quite professional, Joe telling us if we needed anything all we had to do is call."
Mary P. Parkdale, OR
"Without many options for a wood burning stove in our kitchen their recommendation was expertly installed and looks great. We couldn't be happier with their work or service."
Barbara M. Columbia Gorge
"It was a very enjoyable experience working with Chris and his team. They are so responsive to my requests, were always timely for appointments, and their advise regarding model and placement of the stove was great.
Thanks for everything!"
Dana S. Hood River, OR
"Outstanding working with Chris and team - I visited and got quotes from the other major player in the area only to go back to True Gorge.... They are competitive and will work with you if you find something better - note that. Further, we are on a tight home renovation budget and are very hands on. Everyone was wonderful about stepping in when needed and letting us do our own thing and save money where ever we could. "Gracious," "professional" and even "generous" describes our experience. They're great."
Robert M. Coumbia Gorge
"We purchased a Hearthstone Orion gas fireplace from True Gorge Stoves and Spas and had them do the installation as well. We cannot be happier with the fireplace and the prompt installation provided. The Orion puts out plenty of heat, and does not have a noisy blower or the hassle of a wood burning fireplace to put up with. We will be really happy with our decision this winter when the cold weather hits! We are also considering ordering a hot tub from True Gorge in the near future. We would recommend True Gorge to anyone in the market for a fireplace, hot tub, or ductless minisplit unit. They have a wide variety of options, are prompt and very professional."
Molly S. Stevenson, WA
"Wow, you folks are great. Customer service is outstanding and the repair you did for me on my wood stove door is fantastic. Thank you so much.
Go True Gorge!"
Jan A Goldendale, WA
" Absolutely wonderful customer service! Best price in the country! Thank you for helping make our back patio beautiful! "
Michael M. Hood River, OR
" We recently bought a Jotul Rangely wood stove from True Gorge. It was a good experience working with the team there. They were patient and helpful as we shopped and took the time to visit our home and provide good options. I thought that Chris and team had good knowledge and expertise on the products sold as well as the installation process. True Gorge performed on everything they promised without exception. We will enjoy our new stove for many years! "
Doug D. Troutlake, WA
" The team at True Gorge set us up with both an awesome wood stove and then a sweet hot tub. We choose and received great products as planned, but even better was the personal service during purchase and set up. And, they don't mind me asking stupid questions!!! :) What more could you hope for? "
Mark Z. White Salmon, WA
" True Gorge Stoves and Spas repaired our gas fireplace. We were amazed at their prompt service! Their technicians were polite, helpful, knowledgeable and we couldn't be happier. We recommend True Gorge for all of one's gas stove needs. "
Jay O. Hood River, OR
" It has been a pleasure to buy our stove from True Gorge Stoves & Spas. They did everything they said they would and on time. The install went as planned. I have recommended True Gorge Stoves & Spas to all I talk to. Thank you"
Alan G. The Dalles, OR
" I asked Chris to come to my home for a service call on my 1980's fireplace insert. I was so impressed that when it came time to replace the old insert, I went to their showroom to see what was available. I am glad I did. True Gorge went beyond my expectations during the sales procedure as well as the installation. The new insert looks more like a fireplace, uses 1/10th of the wood and heats the entire house, not just the living room. I would recommend True Gorge Stoves & Spas, Chris and crew to anyone. Thank you all at True Gorge. "
Ann U. Parkdale, OR
"We just wanted to tell you how much we love our new gas insert. We appreciated the 'extra mile' you went to to help us find the exact unit to match our needs. We sit every night and can't believe what a difference it makes. Your time, expertise and welcoming attitude made the entire experience so enjoyable. Thanks you all so much. Your quality and service are over the top. "
Jan & Jerry M White Salmon, WA
"Of all the decisions we needed to make during our major house remodel, we both feel this was the best one.
Going from a wood stove insert to a natural gas fireplace improved our home so much.
We used the wood stove insert less than 20 times over 14 years. Now we have our fire going, all day, everyday whenever someone is home during the fall, winter and early spring.
And as if that’s not awesome enough - it’s also reassuring to know that even in a power outage – we’ll be able to stay toasty warm. As you can see, our dog – Big Mac enjoys it as well.
Thank you so much True Gorge Stove & Spas for your service and maintenance! We highly recommend you!"
Cindy & John B. Hood River, OR
"Great customer service, and very knowledgeable about the wood stoves we looked at. We purchased a Hearthstone wood stove and had the installation done by True Gorge Stoves & Spas as well. The installation was done in a very professional manner and the workmanship was excellent. We had no problems passing the inspection. The wood stove performs better than we anticipated and we are very pleased with our purchase. Our home has 2 heat pumps and we have not turned them on for a week."
Phyllis M. Hood River, OR
"True Gorge Stoves & Spas did a terrific job on replacing our old gas fireplace with a new insert and a custom concrete surround.
It wasn't the easiest job and to make it even more difficult on Chris and his crew, I asked them to get the work done in a very tight time frame during the holiday season.
They came through for us and we could not be more pleased with both the process and results.
We were very impressed with the quality of the work, their attention to detail, and their good communication and customer service.
I give True Gorge Stoves & Spas my highest recommendation."
Laurent P. Hood River, OR
"I would highly recommend True Gorge Stoves & Spas. They worked very hard to make sure the purchase of my new gas stove was easy and enjoyable. I was impressed with the quality and selection of the products they have. The process of installation was very enjoyable, all of my questions were answered in a timely and professional manner. They were always on time and professional during the installation and service after the installation was superb. I have recommended True Gorge Stoves & Spas to my friends and family."
Rod H. Hood River, OR
"We bought a Clearwater Spa from True Gorge Stoves & Spas and couldn't be happier with our purchase. The spa is top notch quality and we enjoy it every evening. The customer service from Chris and Ashley was superb. Having never owned a hot tub before, the search for one can be daunting. From purchase to delivery to chemical use, they gave us timely straightforward answers to all of our questions. We are thrilled with our purchase from True Gorge Stoves & Spas."
Jennifer K. Hood River, OR
"Super Friendly. Super service. Highly recommend! Met my special request for an "early delivery" of a hot tub cover. Great hours. Love your "in-store" here in Hood River!"
Jacque J. Hood River House Sitters, LLC, Hood River, OR
"...it looks great and we are very happy with the results. Most contractors don't clean up after themselves and don't necessarily take precautions ahead of time but you did. You laid tarps over the deck to protect it and cleaned up after yourself which usually does not happen! You were very understanding about changing the plan as we needed to due to using some of our own materials such as the mantle. I think you were laid back and thoughtful throughout the process which helped. Working with me to add some of my own rocks and fossils really added a nice touch to the results."
Becky L. Parkdale, OR
"...thumbs up! Thanks again for all of your help with this (fireplace) project!"
Dave S. White Salmon, WA
"We just had True Gorge Stoves & Spas install a contemporary wood stove and custom concrete hearth. We received excellent service from beginning to end. Chris helped us come up with a design to our liking, matching the concrete color to the color scheme of our house, and making artistic suggestions. They were completely professional: prompt, reliable, honest, detail oriented. The installation went quickly and they were respectful of keeping my home clean. The final result is absolutely perfect!"
Charles & Teresa L. White Salmon, WA
"We were extremely pleased with our experience purchasing a fireplace insert and a free standing
stove from True Gorge Stoves & Spas. From our initial discussions about selecting suitable products
to the final installation of our new fireplaces, Chris was clearly committed to understanding what
we wanted and making sure that we were completely satisfied. He was knowledgeable and informative
about a variety of products and did not push a particular brand. Installation workmanship and
attention to detail were outstanding and Chris and Joe left our house as clean as they found it.
John & Shirley T. Underwood, WA
"Chris, we were stuck without electricity from Thursday through Monday evening. The wood burning stove that you installed for us kept the place nice and warm, and we were even able to cook and boil water on the top and dry our wet clothes in front of it. Now that the power has been restored, we have actually moved our furniture so that we can sit around the stove in the evenings - who needs electricity, I say!"
Thomas & Faith K. Dee, OR
"We are delighted with the gas stoves that we got from Chris at True Gorge Stoves & Spas. Chris was very friendly and took great care of us and our home through the entire process. We recommend him to all our friends. Thanks, Chris!"
Frank & Betty Lou. H. White Salmon, WA